IMPORTANT: If you are not able to see a feed from the camera using the Blackmagic Media Express app (step 6 above), this indicates that the Blackmagic device is not working, and we recommend working with Blackmagic's support team before contacting Ecamm. (Typically this can be found in your Applications folder after installing the Blackmagic Desktop software.) Ensure that you quit Ecamm Live before running Blackmagic Media Express and vice-versa, as only one app can access the Blackmagic device at a time. Quit Ecamm Live and check to see if it's working in the Capture tab of the Blackmagic Media Express app. Step by step Tutorial how to fix 'No Desktop Video Device Detected' for Blackmagic Cards on macOS Big Sur. For example, it does not support 1080p60 or anything above 1080. (It may not support some higher frame sizes and frame rates.) See the details here for Mini Recorder. Before you even open Isadora, you have to check that you're getting an input by using the Blackmagic utilities: first check the setup using the Blackmagic Desktop Video Setup, and then use Blackmagic Media Express to check you're getting a picture. Some multi-port adapters look like they have a Thunderbolt 2 port, but unfortunately they only work for connecting a MiniDP display, and will not work for Thunderbolt 2 devices.Įnsure that your camera is outputting an HDMI resolution and frame rate supported by the Blackmagic encoder. If your are using an Thunderbolt 3 to Thunderbolt 2 adaptor, ensure that you're using Apple's adapter for this. This is pretty much the only setting you'll ever need to change, and once changed, it should stay set to HDMI. In Blackmagic's Desktop Video Setup app, (found in your Applications folder), ensure that you've picked HDMI rather than SDI in the device's settings. Visit their downloads page here and look for Desktop Video 12.0 or newer in the left-most column. The other connectors have to be configured manually via the Blackmagic Desktop Video Utility: Open the Utility and choose DeckLink Quad 2: 2. button in the bottom corner.)įor macOS 11 Big Sur, you may need Blackmagic Desktop Video 12 software package. Click the Mac OS X button in the Blackmagic Video section in the left-most column of the page. You can download the latest Blackmagic Desktop for Mac here on their website. Open Radeon Settings by right-clicking on your desktop and select AMD. To troubleshoot this:Įnsure that you have installed the latest Blackmagic Desktop software. SAPPHIRE NITRO AMD RADEON RX580 8GB GRAPHICS CARD Good Condition No bill box. (It will be gray.) This means that Ecamm Live has not received any video from the device. However it may not be selectable in the menu. Upon connecting a Blackmagic encoder to your Mac, you will see it show up in Ecamm Live.
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